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Help and FAQ's

What size should I order?

Ladies sizes

3/4 - 23.5 cm
5/6 - 24.5 cm
7/8 - 26.5 cm 

 

Mens sizes

7/8 - 27.5 cm
9/10 - 28.5 cm
11/12 - 30 cm
  

My order had not been received what should I do?

Do not worry your order will be posted via royal mail first class. You should receive it in 2-3 working days. If you have not received your order please get in touch with us on info@thongsflipflops.com.

 

How do I cancel my order?

Please contact us to cancel your order with your details ready on info@thongsflipflops.com.  If the order has been posted out we can carry out a return and refund on the item but you will be responsible for the safe postage of the item back to us.

 

What if my Thongs don't fit?

Have a look at our refund policy on our delivery and returns page here. Follow the simple steps given to get a replacement pair or obtain a full refund. 

 

General Enquiries

Please Contact: info@thongsflipflops.com 

 

Website And Order Enquiries

Please Contact: info@thongsflipflops.com

 

Wholesale Enquiries

For all UK & Worldwide wholesale inquiries please e-mail the following information:
Store Name:
Store Location:
City:
Contact Name:
Contact Number:
Contact E-Mail: To: info@thongsflipflops.com
 

Distribution and Agent Enquiries

Please Contact: info@thongsflipflops.com